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Media Centre

First, only a handful of people in companies who use email. Now all the people wearing them. The same thing happened with multimedia. The move from synchronous to asynchronous communication really has reached a critical mass through a lot of multimedia channels. Many people no longer use the phone, but the tweet or post to a blog.

Companies that operate contact centers have a special need to sort out and integrate tightly canals multi-media, choosing the right one and integrate it into their operations.

To develop the scope and performance of contact center and therefore offer ‘customer experience’ that is needed of course become the opportunities that the terrain is constantly changing.

From the standpoint Avaya – Avaya’s vision was to offer its customers based on Standard Architecture – such as SIP. SIP is an open standard protocols, and has become part of the e-IMS stack, offering support for multi-media IP.

By using SIP-based open architecture, Avaya has achieved tighter interoperability between people, systems and information so that the ‘Enabling Effective Collaboration and Contextual’.

Effective Collaboration and Contextual multimedia solutions achieved through Avaya Aura Contact Center (AACC). AACC is a multimedia solutions and context sensitive voice, based conference to anticipate, and memercepat automate customer interactions.

He enabled the business to ‘redirect based on the context’ contacts, text-based entry in a manner such as voice calls directed manner. AACC forming solution ‘one box’ that includes not only the direction of incoming voice calls, but also the ability to integrate many of the canals into the contact center multimedia including video and outbound (out). [Read More]

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Acer Aspire S3

Anyone who just saw the look of the Acer Aspire S3 would be tempted to form a slim, unique design, and colors that reinforce the impression of exclusivity. Then how it performs? Acer Aspire S3 is claimed as the first ultrabook available on the market. In accordance with its kind, this product is a candidate sleek design, easy to use, until the battery life on average.

But the first impression when I saw this product detikINET is, it looks similar to Apple’s Macbook Air. Neither of the body design, the keyboard, to mix the colors used. However, when tested further, of course they are different. [Read More]

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Yao Chen Hacker Model

American President Obama and the sexy singer Katy Perry may have already entered the ranks top in the microblogging site Twitter because hook millions of followers. But apparently this does not apply in China, where the popularity of the two figures was defeated by a beautiful artist named Yao Chen.

Yao Chen, a 32-year-old artist has more than 10 million followers in the local microblogging site, Weibo. In the website of ‘twinning’ Twitter dibesut by this internet giant Sina, Yao Chen arguably beat the popularity of Obama is a follower of his new bertenger in figure 9.3 million followers. While the number of follower Katy Perry in the range of 8.6 million.

Only accounts Lady Gaga and Justin Beiber are able outnumbered followers Yao Chen in which they are able to embrace as many as over 11 million followers on Twitter. [Read More]

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Apple Store

Apple has been synonymous with corporate logos that use apples that have been bitten. However, an anomaly occurred in the middle of the Apple store waiting for the opening, the Windows logo mounted on the wall of the store. Lho kok?

No half-hearted, quoted from Cnet News, Monday (06/06/2011), the Windows logo that is placed fairly huge and just taped on the wall of the Apple store building located in Hamburg, Germany, last weekend.

So who put the logo? Reportedly still not clear. But in a video recording nyeleneh action, the actors act like a construction worker.

When it comes to location, complete uniforms, with their fast immediately issued a number of equipment as well as blocking some access roads for them freely to ‘work’.

But strangely, instead of the apple image kroak posted in the Apple Store is being renovated, even large Windows logo that is attached to the upper walls of the building.

It did not take long for the actors who numbered no more than five people to complete the mission. Passers were no aware of this oddity. Until finally there was a woman who was intrigued and perpetuate the action ‘expansion’ Windows at the Apple store.

Whether it was in a hurry or was intentional. But certainly, the Windows logo that was posted was a little wrong color sequence. As is known, the Windows logo has the composition of orange, blue, green, and yellow. Well, the wrong placement sequence occurs in blue and green. [Read More]

google nexus s

Google finally officially introduced the Nexus S. The next Google phone will be manufactured by Samsung. Unlike the Nexus, which was launched with bells and whistles, Google announced the Nexus S only through a posting on his official blog.

Andy Rubin, Android founder who now serves VP of Engineering at Google, reveals Nexus S in conjunction with the inauguration of the Android 2.3 aka Gingerbread. ”Nexus S is the device model for Gingerbread / Andorid 2.3; this will be the first Android device that uses the latest platform,” Rubin wrote Tuesday (12/07/2010)

Google developed the Nexus S together with Samsung. The specifications are quite close to the popular Samsung products: Samsung Galaxy S.